Your privacy at Kollab

Updated 11 October 2026

Kollab is an independently operated beta that helps creators share collaboration experiences. It is not currently operated by a registered company. Contact the Kollab operator at support@kollab.fyi about privacy, corrections, access or deletion.

How we protect information

We use HTTPS, account access checks, restricted uploads, recorded staff access to private evidence and two-step verification for staff tools. Supabase provides our account, database and storage infrastructure. These safeguards help protect information, but no online service can guarantee complete security. Only submit information you are comfortable sharing, and redact private details before uploading.

Information we use

We use your account email and sign-in details to authenticate you; your optional display name, follower range, category, city and username to maintain your profile; and your submissions, saved brands, votes, reports and notifications to operate the community. Our providers also process connection and security information needed to deliver and protect the service.

What other people can see

Approved reviews, room posts, comments, company replies and approved screenshots are public. Anonymous contributions hide your email and username from visitors. Your story or image may still identify you or someone else, so redact identifying details before submitting. If you choose attribution, the username you consent to share appears on that contribution.

Evidence and Instagram

Private review evidence is available only to authorized staff through recorded access. It is not published as a screenshot. Connecting a professional Instagram account is optional. We store the account identifier, username and verification dates; we do not keep Instagram access tokens. You can disconnect from your account.

Providers and support

Supabase hosts accounts, database and uploads; Vercel delivers the website; Resend delivers account email; and Cloudflare provides bot protection and support email routing. Google, Facebook or Instagram process their own sign-in/connection flows when you choose them. Support messages are forwarded to the operator’s mailbox. Staff and providers receive information only as needed for these functions. We do not sell your account information.

Retention

Private review evidence expires after 30 days. Abandoned uploads and rejected or removed screenshots enter scheduled cleanup after a day of grace; completion may take longer during an outage. Approved images remain while their contribution is available. Account data remains until deletion is requested and completed. We keep limited operational records needed to investigate security and moderation, and remove personal audit content during account deletion. Provider logs follow their retention settings.

Your choices

Change your profile, disconnect Instagram, remove eligible contributions, or download your account data under Your account. Account deletion hides your contributions and revokes sessions immediately; support completes permanent removal after upload cleanup. Contact support for an image copy, a correction, an appeal or a privacy request if you cannot access your account. Do not send passwords or login codes.

Cookies and age

Sign-in cookies and bot-protection mechanisms are used to operate the service. Kollab is intended for adults aged 18 or older. Contact support if a child’s information has been submitted.

Changes

We publish policy changes here with an updated date. Material changes to how account information is used will be communicated before they take effect.

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